Privacy Policy

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Sara’s Haven (“we,” “our,” or “us”) is committed to protecting the privacy and security of the personal information of our employees, contractors, and service providers. This Privacy Policy describes how we collect, use, and protect information in connection with our internal systems and communications, including SMS (text) message notifications.

We may collect and store the following types of information for internal operations:

• Name and contact information (e.g., phone number, email address) 
• Employment details (e.g., role, department)
• SMS opt-in preferences
• System activity and documentation status (e.g., pending tasks, compliance alerts)
   

Information is used solely for internal operational purposes, including but not limited to:

• Sending SMS alerts about clinical documentation (e.g., missing progress notes, QA reviews)
• Reminders for compliance deadlines
• Internal HR or scheduling communications
   

SMS alerts are limited to employees and are never used for marketing or client communication.

By providing your mobile number during onboarding or through internal portals, you consent to receive SMS notifications from Sara’s Haven for work-related updates. These may include documentation alerts, QA notices, or reminders.

You may opt out at any time by replying STOP to any message. Replying HELP will provide contact information for support.

We take reasonable administrative, technical, and physical measures to protect your information from unauthorized access, use, or disclosure.

We do not sell, rent, or share employee information with third parties for marketing purposes. Information is only shared internally with authorized staff for operational purposes.

Employees may:

• Opt out of SMS notifications at any time
• Request access to personal information collected 
• Contact HR to update or correct information
   

If you have questions about this Privacy Policy or wish to exercise your rights, please contact:

Sara’s Haven HR Department
📧 hr@sarashaven.org
📞 (718) 355-8500